At Blackone Limo (“Company,” “we,” “our,” or “us”), safeguarding your privacy is a core priority. We are committed to maintaining the confidentiality, integrity, and security of your personal information.
This Privacy Policy provides a clear overview of how we collect, use, disclose, and protect your personal data, including information obtained through SMS communications.
All practices described herein are implemented in accordance with applicable privacy laws, as well as CTIA guidelines and A2P 10DLC messaging requirements.
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By providing your consent to receive SMS messages from Blackone Limo, you agree to receive text communications related to our transportation services. These may include booking confirmations, trip updates, chauffeur coordination, pick-up and drop-off reminders, customer support responses, and promotional messages (only where explicit consent has been provided). Message frequency may vary based on your interactions and service usage.
We collect personal information when you interact with our website, request a quote, make a reservation, or opt in to receive SMS messages. This information may include your full name, phone number, email address, pickup and drop-off details, and any special service preferences. Information is collected directly from you through online forms, phone calls, SMS opt-ins, or other direct interactions.
Your information is used to:
• Process and manage transportation bookings
• Communicate service-related updates via SMS, phone, or email
• Provide customer support and respond to inquiries
• Send marketing or promotional messages (only with explicit opt-in consent)
• Improve our services and customer experience
• Comply with legal and regulatory obligations
Consent to receive SMS messages is not a condition of purchase. By submitting your phone number and opting in, you authorize Blackone Limo to send automated and/or manual SMS messages. Standard message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying *STOP* to any message. Upon opting out, you will receive a final confirmation message, and no further SMS messages will be sent unless you opt in again. For assistance, reply *HELP* or contact us at *[support@blackonelimo.com] or 415-650-6941.
We implement appropriate technical and organizational measures to protect your personal information, including secure systems, limited access controls, and data protection safeguards. We do *not sell, rent, or share your personal information with third parties for marketing purposes*.
We may share your information only when necessary to:
• Fulfill transportation services (e.g., with chauffeurs or dispatch systems)
• Work with trusted service providers under confidentiality agreements
• Comply with legal obligations or lawful requests
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, your information is securely deleted or anonymized.
You have the right to:
• Access and review your personal data
• Request corrections to inaccurate information
• Withdraw consent to SMS communications
• Request deletion of your personal data (subject to legal requirements)
To exercise these rights, please contact us using the information below.
This Privacy Policy may be updated from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our services or participation in SMS communications constitutes acceptance of those changes.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Blackone Limo
TCP-45172-A
Email: [support@blackonelimo.com]
Phone: 415-650-6941